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Delivery

All domestic orders within South Africa will be delivered by courier to your door by Fastway or Aramex couriers, depending on which area your parcel is being delivered to. Parcels will only be delivered to physical addresses – no PO Boxes – where somebody will be able to sign for and receive the parcel during working hours.

Delivery cost and time

Standard delivery is R59.95 per order for all orders delivered within South Africa. If your order is greater than R800 in total you will receive free delivery*. Please allow for up to six working days for your order to reach you (seven working days if you live in an outer-lying area).

*Only for orders delivered to an address in South Africa.

International delivery costs and time

Shipping to all other international countries outside of South Africa costs R120.00 per parcel, for an International Signed-for Post service through the South African Post Office. This is a trackable service and takes between 2 - 5 weeks. The South African Post Office advises that postage on average takes 2 weeks from South Africa to international destinations, though if customs on the receiving end intervenes to inspect the parcel this can add extra time to the delivery. 

Tracking

Within South Africa:

You will receive a confirmation email with your tracking number once your order has been dispatched and you can track its progress directly through our courier online at http://www.fastway.co.za/our-services/track-your-parcel

International:

You will receive a confirmation email with your tracking number once your order has been dispatched and you can track its progress directly through The South African Post Office at http://trackmyparcel.co.za/track/sapo

 

If you have any questions regarding delivery, please contact us at info@theedenshop.com